Privacy Policy

1. Introduction and Scope

This Privacy Policy applies to the r777 bd website and all related services. When you register on our platform, log in, or use any of our services, you are considered to have consented to providing your information under the terms described in this policy.

r777 bd is committed to protecting the privacy of users' personal information at all times. Reading this policy together with our Terms and Conditions will give you a complete picture of the full agreement. In case of any conflict, the Terms and Conditions will take precedence.

This policy has been prepared in accordance with applicable data protection laws and regulations in Bangladesh. We reserve the right to change this policy at any time — if changes are made, the update date will be revised accordingly.

2. What Information Is Collected

2.1 Information You Provide Directly

When you open an account at r777 bd or contact us, the following information may be collected:

• Full name and date of birth (for age verification — minimum 21 years)
• Email address and mobile number
• Username and password
• Payment-related information (bKash, Nagad, Rocket, Upay or bank account details)
• Identity verification documents (national ID card or equivalent)

2.2 Automatically Collected Information

When you browse our site, some information may be collected automatically, such as:

• IP address and device type
• Browser type and language settings
• Data obtained from cookies and web beacons
• Time spent on the site and a record of pages viewed
• Login and transaction time and location-based data

2.3 Information Received from Third Parties

For the purposes of identity verification or fraud prevention, we may receive information from third-party verification services. This information is used solely for security and legal compliance purposes.

3. Purpose of Data Use

r777 bd uses collected information only for the following legitimate purposes:

• For creating, verifying, and managing accounts
• For processing deposit and withdrawal transactions
• For providing customer support — via live chat and email in Bangla and English
• For ensuring platform security and preventing fraud
• Age verification — to prevent accounts being given to those under 21 years of age
• To maintain responsible gaming policies
• For meeting legal obligations and auditing requirements
• For service improvement and personalised experience

We never sell your information to third parties. If you use any self-restriction tools under our Responsible Gaming section, that information is also kept strictly confidential.

4. Data Sharing and Disclosure Policy

4.1 Authorised Third Parties

We may share information with selected third parties to operate specific services:

• Payment processors — bKash, Nagad, Rocket, Upay and banking partners
• Identity verification agencies
• Technology and infrastructure providers (hosting, cybersecurity)
• Game providers (technical gameplay data only)

4.2 Legal Requirements

Upon receiving a lawful order from a competent court or government authority in Bangladesh, we are required by law to disclose information. In such cases, we will provide only the minimum necessary information.

4.3 Business Transfer

In the event of a change of business ownership, user data may be transferred. In such circumstances, you will be notified in advance and the new party will be required to adhere to the same privacy standards.

5. Data Security Measures

Both technical and organisational measures have been put in place at r777 bd to protect your information:

• SSL (Secure Socket Layer) encryption — all data transfers are encrypted
• Password hashing and secure storage methods
• Access controls — only authorised staff can view information
• Regular security audits and monitoring
• Automated alert system for suspicious transactions
• OTP verification and two-factor authentication support

Please note, however, that transmitting information over the internet is not entirely without risk. While we provide the highest level of security, ensuring the safety of your own device and network is also your responsibility.

6. Cookies and Tracking Technologies

The r777 bd website uses cookies that help improve your browsing experience.

6.1 Types of Cookies

• Essential Cookies: Necessary for the site to function properly — login sessions, security tokens
• Functional Cookies: Remember your preferences — language, theme, display settings
• Analytics Cookies: Measure site usage to help improve services

6.2 Cookie Controls

You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some site features to stop working.

7. Data Retention Period

How long your information is retained depends on the type of data and the purpose it was collected for:

• Account information: for as long as the account is active, and for a minimum of five years after closure
• Transaction records: as required by law — generally five to seven years
• Communication records: up to two years after support has been provided
• Technical logs: up to six months as needed for security and troubleshooting

Once the specified period has ended, data is securely deleted or anonymised.

8. Your Rights

As an r777 bd user, you have the following rights:

8.1 Right to Know

If you want to know what information we hold about you, please contact our support team. After verification, we will provide a summary of the information.

8.2 Right to Correction

If any of your stored information is incorrect, it can be corrected via account settings or through support. Changing core identity details such as name or date of birth requires identity verification.

8.3 Right to Deletion

After an account is closed, you may request deletion of data that falls outside legal retention obligations. However, some data may need to be retained for a specified period for fraud prevention or legal reasons.

8.4 Withdrawal of Consent

You may withdraw your consent to marketing communications at any time. However, it is not possible to stop the processing of information that is necessary for operating the service.

For detailed questions about your rights, visit our FAQ section — where you will find detailed answers to common questions.

9. Protection of Minors

r777 bd strictly does not provide services to persons under 21 years of age. Age is verified at the time of registration and it is not our intention to collect or store any information from those under 21.

If we are informed that someone under 21 has accidentally opened an account, we will immediately close that account and delete the relevant information.

10. Policy Changes and Contact

r777 bd reserves the right to update this Privacy Policy at any time. If significant changes are made, a notification will be sent to the registered email address or posted on the site. Continued use of the site after changes are made will be considered as consent to the revised policy.

10.1 Contact Us

If you have any questions or concerns about this Privacy Policy, please contact our 24/7 support team:

• Live Chat: available directly from any page on the site
• Email: [email protected]

Our support team is active in both Bangla and English, 24 hours a day, 7 days a week.

To learn more about r777 bd, you can visit our About Us page, where the platform's goals and values are discussed in detail.